1. For all financial account transactions, the Player agrees that the Casino or a payment processing company on the Casino's behalf will handle all requests ("Payment Processor"). The Player further agrees that the Payment Processor reserves the right to withhold any payments should the Payment Processor have reason to believe or any suspicion that the Player may be engaging in or have engaged in fraudulent, collusion, unlawful, or improper activity.

2. Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to the Player may vary on a weekly or monthly basis.

3. Should the Player opt to deposit into his/her account using a credit card, please note that the Casino requires an authorization form along with a front copy of the credit card.

4. The Player shall hold the Casino, its employees, officers, directors, licensees, distributors, wholesalers, affiliates, subsidiaries, advertising, promotion or other agencies, media partners, agents, and retailers harmless and shall fully compensate for any and all costs, expenses, liabilities, and damages that may arise as a result of:
  • your entry, use, or reuse of the Web site,
  • your use of any materials on the Web site,
  • your entry, use, or reuse of the Casino's server,
  • your participation in the Casino, or,
  • your acceptance of any prize.
5. After deposit you will receive an email notification. We recommend the cardholder print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid misconceptions and discussions at a later time and keep them in an easily accessible place.

6. All wagers must be placed through the user interface provided by The Casino on our Web pages. Any Internet wagering through other means, including the use of a "robot" player, is strictly forbidden. In the event that the use of non-approved client software is detected, Management reserves the right to invalidate all such wagers retroactively, cancel the Player's account, or take any other appropriate action.

7. An approved "Manager Withdrawal" represents a portion of your balance that was removed because it was not eligible for withdrawal. This amount could be Bonus funds (which are non-cashable) or because you have exceeded the Maximum Withdrawal Amount on your last bonus, with excess funds removed.

8. The Casino reserves the right to amend these Terms and Conditions or to implement or amend any procedures, at any time without prior notice to you. Such amendments will be implemented at the discretion of the Casino management and put into immediate effect. Such procedural changes will only be in response to the interests and security of the Casino or the players.

Review of Withdrawal Requests
  • All withdrawal requests must first be reviewed and approved by the Casino before being sent for payment.
  • All withdrawals will be reviewed within three business days and those not eligible will be denied.
  • Withdrawal requests will not be reviewed in the absence of payment details or documents. The casino strongly suggests account verification (documents) and approved payment details be on file before making a withdrawal request.
  • In the absence of finalizing the required identification or payment details within three business days of requesting a withdrawal, all withdrawals will be denied. It is the player’s responsibility to work closely with our Documents and Payments Department to expedite this step. Any delays experienced do not constitute an extension on payout time frames.
  • VIP4 and VIP5 players may request up to $10,000 (in increments of $2500) per rolling seven-day calendar period. All requests will be reviewed within three business days of the requested date.
  • All other players may request up to $5,000 (in increments of $2500) per rolling seven-day calendar period. All requests will be reviewed within three business days of the requested date.
  • A verification deposit is needed prior to any withdrawal being processed from the New Signup Bonus. If the verification deposit is not made within 7 days from the date the New Signup Bonus has been received, all winnings and bonus amount will be removed with no prior notice.
  • Upon requesting a withdrawal from a non-deposit bonus, a verification deposit is required, if the customer doesn't have a prior deposit.


  • All payment methods are subject to review and the casino reserves the right to reject nonviable payment methods due to third-party limitations. In the case a payment method is rejected, an alternative method will be offered.
  • Approved amounts will be processed within three business days of approval.

Processing Fees and Limitations

  • All withdrawals have a processing fee of up to ($)40, depending on the payment processor and/or withdrawal amount.
  • Due to 3rd party processing limitations or policies, the withdrawal amount paid or processed to players on a weekly or monthly basis may vary.
  • When requesting multiple withdrawals, the Casino reserves the right to combine total withdrawals requested into as few requests as possible to make payments faster, and up to the maximum allowed amount to be paid per week.
  • Please be aware since this is an international transaction, your bank and/or other banks involved may charge additional currency conversion and processing fees.